Privacy policy

At CulinaryFlowi, we respect the privacy of our customers and understand the importance of protecting personal information in an online shopping environment.

When you visit our website, browse stationery products, place an order, or contact our customer support team, certain information may be collected and used to provide a reliable shopping experience.

This Privacy Policy describes the types of information we collect, how we use it, when it may be shared, and the choices available to you regarding your personal information.

This policy is designed with consideration for applicable privacy requirements under New York law and relevant federal privacy laws.

1. Information We Collect

Depending on how you interact with our website, we may collect several categories of information.

A. Personal and Contact Information

When placing an order or contacting us, you may voluntarily provide:

  • Full name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Telephone number, if requested or provided.

  • Order-related communications.

  • Other information necessary to respond to your inquiry.

We use this information primarily to identify your order, communicate with you, and arrange delivery.

B. Transaction Information

When you purchase index tabs, correction tape, paper bookmarks, or other available products, certain transaction details may be collected, such as:

  • Items purchased.

  • Order numbers.

  • Purchase dates.

  • Payment status.

  • Subtotal and applicable shipping charges.

  • Refund or return history.

Payment card details are generally processed through third-party payment service providers. We do not intend to store complete payment card numbers or security codes on our own website systems.

C. Technical and Browsing Information

When you access CulinaryFlowi, our website or service providers may automatically collect limited technical information, including:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Device information.

  • Operating system.

  • Pages visited.

  • Referring website.

  • Access times and browsing interactions.

  • Website performance and diagnostic information.

This information helps us maintain website functionality, understand general visitor behavior, and identify technical problems.

D. Communication Information

If you contact our customer service team, we may retain the information you provide, including your email address, order details, questions, feedback, and correspondence history.

This allows us to respond consistently and address unresolved issues.

2. How We Use Personal Information

We may use collected information for legitimate business and operational purposes, including:

Order Fulfillment: Processing purchases, confirming transactions, preparing shipments, and delivering products.

Customer Service: Answering questions, assisting with returns, reviewing damaged products, and resolving order concerns.

Payment Administration: Supporting payment verification, fraud prevention, transaction processing, and refund administration through appropriate payment providers.

Website Improvement: Understanding how customers navigate our website and improving product descriptions, page layouts, and shopping functionality.

Security and Fraud Prevention: Detecting suspicious activity, preventing unauthorized transactions, and protecting the website and its users.

Business Communications: Sending order confirmations, shipping updates, customer service responses, and important policy notices.

Legal Compliance: Maintaining necessary business records and responding to lawful requests from government authorities where required.

We will not use personal information for purposes materially different from those described here without providing additional notice where required by law.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to support normal website operations.

These technologies may help us:

  • Remember shopping cart contents.

  • Maintain session functionality.

  • Understand website traffic patterns.

  • Improve page loading and browsing performance.

  • Recognize certain returning browser sessions.

  • Support website analytics and security functions.

You may be able to control cookies through your browser settings.

Please be aware that disabling certain cookies may affect shopping cart functionality, checkout procedures, or other website features.

Where legally required, we will provide appropriate choices regarding non-essential tracking technologies.

4. How We Share Information

We do not sell personal information to third parties for monetary consideration as part of our ordinary business practices.

However, certain information may be shared with service providers when necessary to operate our website and fulfill customer requests.

These parties may include:

A. Payment Processors

Payment service providers process transactions and help protect payment operations.

B. Shipping and Delivery Providers

Shipping companies may receive names, delivery addresses, and relevant order details to transport purchased products.

C. Website and Hosting Providers

Technical service providers may support website hosting, maintenance, security, and system performance.

D. Customer Support and Business Service Providers

Authorized service providers may help us manage customer communications, order records, and related administrative activities.

E. Legal and Regulatory Authorities

We may disclose information when reasonably necessary to comply with applicable laws, legal proceedings, enforceable government requests, or protect our legal rights.

Service providers receiving personal information are expected to handle it in accordance with their applicable contractual and legal obligations.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The nature of the information.

  • Whether an order remains active.

  • Customer service or refund requirements.

  • Applicable accounting and tax obligations.

  • Legal claims or dispute resolution requirements.

  • Security and fraud prevention needs.

When information is no longer reasonably necessary, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.

6. Information Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

These measures may include access restrictions, secure service providers, system monitoring, and appropriate data handling procedures.

Nevertheless, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Customers should avoid sending sensitive payment credentials or passwords through ordinary email.

7. Your Privacy Choices and Rights

Depending on applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting information about personal data we maintain.

  • Requesting access to certain personal information.

  • Requesting correction of inaccurate information.

  • Requesting deletion of eligible information.

  • Withdrawing consent where processing relies on consent.

  • Opting out of certain marketing communications.

  • Submitting questions or complaints about our privacy practices.

New York residents may also have rights under applicable New York consumer protection and data security laws. The availability and scope of particular rights depend on the applicable legal requirements.

To submit a privacy-related request, contact:

[email protected]

We may need to verify your identity before processing certain requests. We will respond within the period required by applicable law.

8. Children's Privacy

CulinaryFlowi is intended for a general shopping audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without legally required parental consent.

If we become aware that personal information has been collected from a child in circumstances that violate applicable law, we will take reasonable steps to address the information appropriately.

Parents or legal guardians who believe that a child has provided personal information may contact us.

9. Third-Party Websites

Our website may contain links to external websites or services.

These third-party websites operate independently and may maintain their own privacy policies and information collection practices.

We are not responsible for the privacy, security, or content practices of external websites. We encourage customers to review the applicable policies before submitting personal information to another service.

10. Marketing Communications

We may send occasional business communications when permitted by law.

If you receive promotional emails and no longer wish to receive them, you may use the unsubscribe instructions included in those messages, where available.

Please understand that opting out of marketing emails will not prevent us from sending necessary transactional messages, such as order confirmations, shipping notifications, or important account-related communications.

11. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our business practices, website technology, service providers, or legal obligations.

Updated versions will be posted on this page with a revised effective date.

Your continued use of the website after an updated policy becomes effective is subject to the revised policy to the extent permitted by law.

12. Contact Us

For privacy questions, information requests, or concerns about how personal information is handled, please contact:

Company: YW REALTY LLC
Website: https://www.culinaryflowi.com/
Contact Person: Nairionna Banks
Email: [email protected]
Business Address:
11 Overman Place, New Rochelle, NY 10810, United States

We value the confidence customers place in CulinaryFlowi and are committed to handling personal information responsibly and transparently.